The Computer Technician Support Specialist Program is designed to give students the skills and credentials to enter the Technology Support workforce. Using hands-on technical training, the students will be introduced to practical trouble-shooting methods in addition to work related responsibilities. CompTIA A+ confirms a technician’s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and networking. CompTIA Network+ confirms technician’s ability to describe the features and functions of networking components and to install, configure and troubleshoot basic networking hardware, protocols and services.
The Security+ certification covers the most important foundational principles for securing a network and managing risk.
Courses included: CompTIA A+, Net+, and Security+
Certifications: A+, Network+, and Security+
Technical Support Representative
Help Desk Specialist
None, but preferred would be basic computer navigation and comprehension
of basic terms.